Phone Support in Shared Website Hosting
Our shared website hosting packages feature telephone support 14 hours a day even on official holidays, therefore if you don't have an account yet, you'll be able to call us and learn more about our services or whether we will meet the system requirements for your web sites. For your benefit, we have local telephone lines in the United States, the United Kingdom and Australia, so that you will be able to contact the phone number which is nearer to you. If you're an existing customer, we will assist you in a timely manner with any kind of general and billing issues as well as with numerous tech issues to save you time and efforts - we are aware of the fact that often it is more convenient to speak with a live person to get things done immediately. Of course, some situations simply cannot be resolved on the phone, so if this is the case you are able to use our ticketing system.
Phone Support in Semi-dedicated Servers
We offer live phone support 14 hrs per day as a part of the support services for every single semi-dedicated server plan that we offer. Considering that some issues are more complex and time-consuming, you'll have to open a ticket in case you experience such an issue, but for all of your general, billing or small-scale tech issues you can always give us a call and we'll assist you quickly to save you the time you will have to spend on opening a support ticket. Even if you do not have an account yet, you'll be able to find out whether you can host your sites on our leading-edge cloud platform or you can get any other general information about our semi-dedicated services. We have local phone numbers in the U.S.A., the United Kingdom and Australia along with a worldwide number, so that you are able to call the one which is closer to where you live.