If your web hosting supplier offers live chat support, you can talk with an agent in real-time and learn helpful information or get an issue resolved in a very timely manner. The advantage of using chat as an alternative to calling to consult with a live person is that you'll need just a computer with world wide web access, so that you won't pay any fees when you're in a different state or country. What's more, it will be a lot quicker to copy and paste information such as domains, usernames or error messages i.e. details that are sometimes hard to give to the other party over the phone. The real-time chat is also a much quicker solution to contact your website hosting provider's support crew compared to using a ticketing system. What's more, if some issue needs a bit more time to be dealt with, you'll be able to do something else entirely while you wait for support on the live chat, which means that you will not waste time - something that's not possible if you're on the phone.

Live Chat Support in Shared Website Hosting

We supply a live chat assistance service for all of the Linux shared website hosting service that we offer and we are able to assist you with almost everything in real time. In case you don't have an account with our company yet, we will be able to provide you with more information about the packages so as to help you to choose the most suitable plan. In case you are a current client, we are able to assist you with any general or billing matter as well as with a number of common technical troubles, for instance an e-mail address installation in a desktop email client. When you can't give us a call for whatever reason or you are in a country where we do not have a local telephone number, our live chat will be the best way to contact us. Of course, some problems require longer time to investigate and test, which means that you'll need to open a ticket to our technicians, however, we are able to save your time and assist you with a number of problems on the chat.

Live Chat Support in Semi-dedicated Servers

When you use the live chat support service that we provide with all our semi-dedicated servers, you are able to find the answers for any questions you have or get a lot of troubles dealt with instantly. Our service is available every single day, therefore you'll be able to speak to an agent even on weekends and holidays. In case you are unsure which package would be better for your web sites or if our leading-edge cloud hosting platform covers some system requirements, you can join our live chat prior to purchasing anything. In case you are an existing customer, you can receive more details about billing issues, account settings and various common tech problems you may have, for example when you cannot set up an email account in a client on your personal computer. Our live chat will save you lots of time no matter where you are or when you contact us.