One of the common reasons to get a server of your own is that you will have full control over the software environment and you'll be able to install anything you would like. This will allow you to run programs which need certain software in order to be present on the hosting server, which isn't possible with a shared Internet hosting server where you could install software only in the account, but not on a root level. In case you're not very experienced with this kind of matters, nevertheless, you could experience problems since managing a server of your own is different from managing a standard shared Internet hosting account. In this light, we offer an upgrade with our hosting server packages called Installation & Troubleshooting, hence our admins can take care of different tasks that should be done or can resolve a variety of issues that you could experience.

Installation and Troubleshooting in VPS Servers

The upgrade comes with 60 minutes of custom work on your server, so in case you acquire any of our VPS servers packages, you can benefit from this service and have our admins perform a variety of tasks which you cannot carry out yourself or you simply have no time. They're able to install and set up any piece of third-party software for you if the installation is complicated or they can troubleshoot any program that doesn't operate efficiently for some reason. You may add the upgrade to your plan as frequently as you need depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you'll be able to see how many minutes are left inside your billing Control Panel. Our Managed Services upgrade comes with half an hour of custom work on your server also, but if you need more than that, you may always add the Installation & Troubleshooting upgrade with a few mouse clicks from the billing area.

Installation and Troubleshooting in Dedicated Servers

You may add the upgrade to any of the Linux dedicated service that we offer at any time that you need it. In the event that you need some custom work from our admins immediately after your server is set up, you may get the upgrade during the server signup procedure, or if you need something to be performed afterwards, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with one hour of work from our admins on your machine, so if you come across any problems to install a third-party piece of software or some program gives errors and doesn't work the way it is supposed to, our specialists shall aid you in a very timely manner. If a task takes less than 1 hour, the rest of the time will be available for future tasks and you will be able to see it within the billing area. This upgrade is suitable in case you don't have lots of experience with managing a server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it includes.