Help and Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Response Warranty

  • Our team of techs will do their best to respond to your support enquiries in up to 1 hour. If, however, the situation you have experienced needs help from the Admin =Department,= we are going to forward the ticket to the technician in charge and will submit a comment to tell you.

  • Top quality support service

  • Top–quality Technical Assistance Service

  • We give you 7 days a week tech support through a turbo–fast ticket program incorporated into your Control Panel. You could write to us anytime about any of the software packages that come installed in advance on your virtual server, which include the desired Linux distribution, the server admin panel and our in–house made Web Hosting Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • In the Web Hosting Control Panel that is provided cost–free with the virtual server, you’ll find a useful Help zone, that includes all you need to have knowledge of when taking care of your websites and programs. We have added a wide range of how to reports and video guides that demonstrate the fundamental website management tasks in an understandable form.