Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer help staff is taught to shortly care for all Linux shared website hosting service customers’ questions and support requests. Through our ticketing system, you’ll be able to supply your question and a support crew member will, no doubt return to you within maximum 1 hour. Realistically, practice proves that the common response time frame is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Our help support service is supplied by a crew of capable employees that are able to reply to your question immediately. It is easy to speak with the tech support team staff by opening a technical support ticket from your Web Hosting Control Panel or by sending us an email. On working days, you may as well call us on the telephone or use the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Hackingarise hosting’s Control Panel supplies a substantial knowledge base that is built into all sections. In each section, you’ll find a Help control key that will load for you a group of step–by–step courses on how to use a particular function or accomplish a certain action. Furthermore, we have crafted course movies for you to get a better idea of the Control Panel’s interface.