Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Web Hosting Control Panel you will find an in–depth Help section featuring a ton of how–to articles and regularly asked questions. They are contributed by our support team of qualified techs. Simply fill in your question and our intelligent software will return the most suitable answer.

  • Top quality support service
  • Educational Videos

  • For users who prefer to discover how to rectify a regularly encountered issue by watching an instructional video clip, we’ve added a selection of video tutorials to our Web Hosting Control Panel. All the video lessons are concise and easy to follow. They offer step–by–step presentations of various website administration techniques.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • We back up our semi–dedicated servers with a 24/7 technical support service and a sixty–minute support ticket response guarantee. Our seasoned techs will be online for you 24–7–365 to respond to your questions and to resolve any issue that you could stumble upon. Just open a ticket from the Help Center and we will reply to you in no time.