A 99.9% Server Uptime
The main benefit of constructing your own shared website hosting system is that you don’t need to be worried about compatibility issues – you set up a particular set of software apps in such a way as to work with a particular set of hardware elements. The final result is something way more solid and reliable, because there are less possible chances of failure. We have built our cloud hosting system atop tried and tested hardware components and a seriously tweaked version of Security–Enhanced Linux in order to create an extremely safe environment for your own personal web sites.
For this reason, with each of our Linux shared website hosting service plans we offer a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
If you’d like to provide an outstanding web hosting service, you can scarcely count on the default network configuration in a datacenter. We’ve set up our very own custom internal network so as to ensure an extremely fast connection speed with the outside world.
And thanks to this, irrespective of which data center facilities you opt for: our data center in US, our data center in UK, in our data center in FI, in our data center in Eastern Europe or our data center in AU, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you’re unhappy with our hosting services, or if you find them insufficient, or if you decide that you must have a VPS servers instead of a cloud hosting package – you will get a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you will keep full control of your domains even if you terminate your account with us.
24/7 Technical Support
We have conscientiously hand–picked each single member of our 24x7 support department so that we can offer the best possible client support that you can get. Each of our technicians has many years of experience working with hosting accounts behind his back, so they know very well what they are doing. And they’re at your disposal 24–7–365 – you will be able to touch base with them at any moment and they will reply as quickly as possible.
Their average response time is well under 20 minutes, while with other web hosting providers you are forced to wait around for days. And we also offer you a 1–hour response time guarantee. Regardless of what happens, your enquiries will be replied to within one hour.